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Latest Reviews
Debbie Allan - Miele vacuum cleaner
March 9th, 2010
I purchased a Miele vacuum cleaner before Christmas. I was more than satisfied with Debbie knowledgeable service. When I wanted to buy more bags for the vacuum and a hepa filter which happened to be out of stock, she took the time to place the order for me and called me when she received the items.
Janice C
March 7th, 2010
Excellent prices, knowledgeable sales staff, and excellent customer service! The delivery staff broke the knob off my new stove and replaced the stove with an upgraded model at no cost. Who could ask for more?
T Moore
March 6th, 2010
The sales process was fine and I am happy with my fridge, but I received what I thought was the wrong ice maker attachment.
It took a few days to reach someone in customer support, who then told me that the one I received was equivalent to the model number listed on the fridge. She was correct and very polite about it (the instructions left out some key steps). Everything is fine now.
Mr. & Mrs. Richard Lachcik
March 5th, 2010
We've purchased from Caplans many times and will be returning again when required. We've also referred our friends and family to Caplans. Great selection and great prices!
Mary Denington - Facilities Manager
March 4th, 2010
As a Facilities Manager I purchase appliances for my offices all over Canada. My husband and I are in the process of renovating our kitchen so needed to get appliances for ourselves. We visited Caplan's and was very impressed with Pierre Jamil our sales person who took excellent care of us and provided all the necessary information needed to make our selections. When our new Thermadore gas stove was to be delivered, the serivce department advised us of a 2 hour window for delivery (amazing). ...
delighted
February 24th, 2010
A very pleasant experience! Knowledgable and friendly staff coupled with a great selection of products and good prices make Caplans our number one choice when we are in the market for a new appliance. Well done and keep up the great work.
Bellagio hood
February 21st, 2010
Considering my main shopping was done during the after Xmas sale, service was well organized and staff was helpful. Good selection and knowledgeable staff. Coupled with good prices it made it an easy decision to buy at Caplans. I'll return to price out other items in the future.
Stove
February 20th, 2010
We recently purchased a GE Profile stove from Caplans. After visiting a few other stores we chose to purchase from Caplans for a few reasons:- knowledgeable salesperson- many choices to choose from- best price we could find- lowest cost for delivery and take away old applicanceWith regards to delivery, their system is very efficient. The delivery team arrived right on time and quickly and efficiently removed old stove and set up new one. We were very impressed and based on this experience...
stove
February 18th, 2010
I have purchased other appliances here and had good experiences. My salesperson was Mario, and he was very helpful and knowledgeable. He advised me when delivery time was delayed due to a delay at GE. The delivery went as scheduled. My only complaint was that this stove had a very low back plate, and my electrician had already lowered my wiring box to standard, so the stove stuck out from the wall. It all worked out in the end, but it would have saved me time and trouble if I had known that...
Jean
February 18th, 2010
Our sales person was Joseph Giorgio. I have purchsed from Caplans in the past and for this reason I returned to buy my washer/dryer combo. It had been many years since I had purchased a set. I knew that I was interested in the front load style. I told Joe that I was interested in something middle of the road price range. He immediately brought me downstairs to the Bosch display. I knew I would not be disappointed since my experience with Bosch has been excellent. At no time did Joe try to sway...
