Paradise Leisure Products
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Additional Information
Paradise Bay is a family owned business that has grown into one of the largest hot tub and billiard retailers in the country. With over 22000 sq/ft of showroom you can view over 100 of the world famous " Arctic Spas " and shop from 5 different billiard manufactures including Brunswick, Connelly, Drawknife, LA, and AMF Billiards.
| category: | Hot Tubs |
| service areas: | Calgary |
Latest Customer Reviews
WONDERFUL SERVICE April 16th, 2010
I have bought many products from Paradise Bay over the years. I have purchased 2 hot tubs, a Treager BBQ, a sauna this winter and have had nothing but professional and courteous service. Chris has always been pleasant to deal with whenever we have had hiccups with our hot tub and has always had repairs done pronto. I just bought am Apollo Spa for our cabin this weekend and was thrilled to see that they now had a hot tub with wacks of jets at an unbeleivabe price. There pricing on chemicals and filters is also extremely good which is why we keep coming back. I will continue to spread the good word to my friends and co workers.
GREAT EXPERIENCE February 19th, 2010
Just thought I would comment on the great experience we have had with Paradise. We have always wanted a hot tub and this was a major purchase for our family. We looked extensively at other stores and other hot tubs. Have to say there is quite a selection and we got quite confused. Our first visit was to Paradise where we looked at an Arctic Spa with Larry that we really liked but we wanted to look around at other hot tubs. There are lots of stores selling hot tubs on Center Street so we looked at Jacuzzi Spas and Dynasty Spas as well. The salesman at Jacuzzi was quite negative and said things we deemed inappropriate about both Paradise and Dynasty which turned us off quite a bit. The Dynasty salesman put alot of pressure for us to buy right away and constantly tried to give us things we did not need like a message chair if we bought today. This kind of pressure turned us off against Dynasty as well. We also went to three other shops that same day and went home to talk about the hot tubs we viewed.
We went back to Paradise the next weekend and dealt with Tory. He was very pleasant and gave us even more information. I have to say that Paradise has an amazing store with lots of selection compared to the other stores we visited. We bought a spa that day and had it delivered the next week. Paradise lined us up with an electrician and showed up on time with our new hot tub. The delivery was exceptional with great help from Bob, they even helped us clear snow and gave us a tutorial on how to operate our hot tub. Before the guys left they surprised us with a gift basket from our salesman and we have been enjoying our spa ever since. We had one issue with the spa but after a quick phone call the service department straighteded things out. We have refered two sets of friends this winter to Paradise and they seem equally pleased. Thanks Larry, Tory and the gang at Paradise for a great experience.
Les Williams and Family
BOOO September 27th, 2009
Hey there future Hot tub buyers
I had a paradise tub and i have to let you people know that you should not buy from them, the service is horrible. I had a service problem and i called in and left numerous messages and the owner never called me back. I feel I have to warn buyers about this company and the problems you will go through
Quick-response Inquiry
